INSTALATION DETIALS

The fitters will try to be at the premises at 7:30am on the agreed date. For any bannisters with glass – the templates get made on the day that the wood gets fitted, approx. 7 – 10 working Days later the glass gets fitted after its been made and gone through a toughening process. Any painting or varnishing needs to be completed before the glass fitting. Painting and varnishing is not done by ourselves and is not included in prices..We can however recommend a painter or sprayer. In some cases, for a bannister replacement, sections of your carpet may need to be pulled up, if you are getting the strings covered the carpet will need to be fully removed prior to us arriving. You will need a carpet fitter to put it back down, which is not included in the quote.

PRICING AND PAYMENT

Unless stated otherwise, all prices quoted for goods ex Vat. Cash or Personal Credit/Debit Cards, 2% charge for any Credit/Debit card, this charge is set by the card provider not ourselves. Bankers Draft or Bank Transfer are all acceptable methods of payment. A 30% deposit is required to secure an installation date or to sure a start date if it’s a supply only job. The balance must fully be cleared before delivery, by prior agreement. For trade customers, we may offer a 30-day account, payable by the last day of the month, following the month in which the delivery was made if agreed. We reserve the right to terminate any credit agreements following late payment, and shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full. All goods remain the property of Connolly Stairs until paid for in full. Returned cheques will incur a €25 charge to cover banking fees. All quotes are valid for 3 months from date of issue. Quotations for supply and fitting of full staircases will be finalized after site visit.

DELIVERIES

All supply only quotations exclude delivery costs. Prices are based on local courier charges and destination. All goods must be quality checked before driver leaves. It is your responsibility to ensure all materials are on site in good condition and complete prior to commencement of your project. Any damage or missing parts must be reported within 48hrs of delivery.

MEASURMENTS

For supply only jobs, further than one hour drive from ourselves, you will need to provide us with the necessary measurementsrequired in order to manufacture your staircase. We will issue a working drawing which You will need to confirm your agreement to the commencement of manufacture based on this specification, layout and design.

QUALITY

The finished goods may vary in shades and grain as wood is a natural product and no two pieces are the, same.

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